Privacy Policy

EssenceFit respects your privacy. This policy explains what personal information we collect when you shop with us, how we use it, and the choices you have.

Information we collect

• Order details — your name, delivery address, phone number and email address, so we can process and deliver your order.
• Account information — if you create an account, the details you provide and your order history.
• Usage data — basic information about how you use the site (such as pages viewed), collected through cookies to help us improve the store.

How we use your information

• To process, pack and deliver your orders.
• To contact you about your order, returns or exchanges.
• To respond to your questions and provide customer support.
• To improve our products, website and service.

Sharing your information

We do not sell your personal information. We only share it with the delivery and courier partners needed to fulfil your order, and where required by law. These partners are only given the details necessary to deliver your parcel.

Data security & retention

We take reasonable steps to protect your information and keep it only for as long as needed to run our business and meet legal obligations.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, and you can manage cookies through your browser settings. See our Cookie Policy for more on how we use cookies.

Contact us

If you have any questions about this policy or your personal information, contact us at info.essencefitclothing@gmail.com or call 076 294 6381.